Refund Policy
Learn about our refund process and how to request one
Our Refund Policy
What you need to know about refunds
Unused Credits
We offer full refunds for unused credits within 30 days of purchase. No questions asked.
Technical Issues
If you experience technical issues with image generation, we'll provide additional credits or a full refund.
Processing Time
Refund requests are typically processed within 3-5 business days, depending on your payment method.
Request a Refund
Choose how to submit your refund request
Email Support
support@autotoonify.com
Discord Support
Get help in our community
What to Include
- • Your account email address
- • Order/Transaction ID (if available)
- • Reason for refund request
- • Any relevant screenshots or details
Important Information
Additional details about our refund process
We strive to make our refund process as simple and fair as possible. Here are some additional details about our policy:
- Unused Credits: Credits that haven't been used for image generation are eligible for a full refund within 30 days of purchase.
- Technical Issues: If you experience problems with image generation, we'll first attempt to resolve the issue. If we can't fix it, we'll provide replacement credits or a refund.
- Processing Time: Most refunds are processed within 3-5 business days, though your bank may take additional time to reflect the refund in your account.
For any questions about our refund policy, please contact us at support@autotoonify.com